Ordering: We accept Visa/Mastercard/Discover. Sorry, we don't accept American Express or PayPal.
Orders may be entered directly on our TheBramblePatch.com site. You may also call us at Phone #608-527-4878 or email your order or questions to us at [email protected]
Upon submission of your order, you will receive notice from us by email confirming we received your order, and that your order is being processed. After we have received and accepted your order, we will bill your credit card, and notify you with shipping or tracking information. If we do not accept your order, we will contact you.
Sales Tax: We are required by law to collect sales tax on shipments to taxable customers in Wisconsin.
Product Descriptions and Pricing: The Bramble Patch's goal is to accurately describe all products offered on the Site; however, in the event a product is listed with an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders for any reason.
Small Package Delivery Information: You must physically inspect your shipment(s) before accepting them from the carrier. If no one is present for the delivery, please inspect immediately as some carriers require notification of a claim within 24 hours.
If your shipment is damaged or incomplete, notify us right away.
Undeliverable Shipments: Sometimes, a carrier will be unable to deliver a package to the address provided to them. This can happen if the address provided is incorrect, or if the person present at delivery refuses it. If this happens, the package will be returned to The Bramble Patch.
We will provide a refund to the buyer for the item(s) returned, less the shipping charges incurred (the cost of shipping both out and back.) If a new shipping address is provided timely, we can re-consign the order. The additional shipping cost incurred will be billed to the customer.
Force Majeure: The Bramble Patch shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, pandemics, quarantines, shortages, communication or power failures, fires, accidents, explosions, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of The Bramble Patch in the conduct of its business.
Returns: If for any reason you are not completely satisfied with any of our products, The Bramble Patch will issue you a refund for the product, for all unused and unopened merchandise within 30 days of the purchase date. Refunds will be issued only upon receipt and inspection of the returned product. The customer is responsible for all return shipping and handling charges.
If you have questions or concerns about returning an item, please contact us.
Privacy: When you make a purchase from thebramblepatch.com we will ask for information such as name, address and credit card information. This information is stored in a secured database, only accessible to employees with access rights to this information. User’s credit information is transferred over a Secure Socket Layer (SSL) line. This ensures your information is encrypted and cannot be read by any other Internet users. The secure mode begins upon ordering. To check to make sure that information is encrypted, a tiny padlock icon will appear at the bottom of your browser, letting you know information is being sent over a secured connection.
The Bramble Patch does not share any customer information with any third party. From time to time, The Bramble patch delivers important product information and sales event notices via email. If you wish to receive these notices, please select the button "Allow us to send you emails about our products" during checkout.